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Customer Questions & Answers for
Whisper® EX Aquarium Carbon Filter Cartridges

Now a Carbon Filter as innovative as the Whisper EX Filtration System it's designed to fit. Tetra Carbon Filters' layers of multi-density floss effectively trap even the smallest particulates while activated carbon rapidly eliminates odor, discoloration, impurities, and toxins. The result? Water that's clear, healthy, and polished.
Customer Questions & Answers:
23 Questions
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25 Answers

Questions & Answers for Tetra Whisper® EX Aquarium Carbon Filter Cartridges

Question

We usuall get Tetra 6 pack (large) filter Cartriges with time strips) do you have these

Your pricing on you add is confusing
How long have you owned an aquarium? 3+ years
Size of tank: 21 to 50 gallons
asked 1 year, 3 months ago
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by
Ginger
Mears, MI 49436, USA
on Whisper® EX Aquarium Carbon Filter Cartridges
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1 answer
Answers
answer 1
Ginger,
We offer the Tetra EX style filters in size Large as a 2 or 4 pack. Our Tetra Whisper Bio-Bags are also available in size Large as a single or triple pack assembled, or 8 and 12 packs unassembled. We do not offer all of our products directly for purchase but you may certainly use our dealer locator option to find Tetra retailers in your area that may offer this filter cartridge replacement for you.

Kind Regards,
Tetra2
answered 1 year, 3 months ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

Where can I find EZ #2 Aqua-Tech filter cartridges. Walmart does not have the #2 listed in their online products nor is it available at their stores

How long have you owned an aquarium? 3+ years
Type of tank: Goldfish
Size of tank: 11 to 20 gallons
asked 2 years, 9 months ago
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by
Norm
Simpsonville SC
on Whisper® EX Aquarium Carbon Filter Cartridges
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2 answers
Answers
answer 1
just go to www.tetra-fish.com they might help you with your issue.......
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
answered 2 years, 4 months ago
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by
luv2golf
CHICAGO,IL
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0out of 0found this answer helpful.
answer 2
Hello,
Fortunately with the AquaTech filters you can easily substitue a Penguin cartridge and it will fit exactly right. Use the Penguin Rite-Size B for your 10-20 Aquatech. The Rite-Size A fits the 5-15, and the Rite-Size C fits the 20-40 and the 30-60.

Please contact Walmart directly about the absence of the 10-20 cartridge from their website.
answered 2 years, 9 months ago
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by
Crush
+1point
1out of 1found this answer helpful.
Question

Need the blue frame for the Tetra Carbon Filters

I have the whisper filter and use the large carbon filter that fit the Whisper EX30,EX45 and EX70. The blue frame that holds the carbon filter in place is broke (though still working). The pet store where I get my carbon filters told me that these frames are not sold seperately. Where and how can I get a new one.
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 7 months ago
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by
FloJoe
Ga
on Whisper® EX Aquarium Carbon Filter Cartridges
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0out of 0found this question helpful.
2 answers
Answers
answer 1
www.tetra-fish.com (tetra sites)
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
answered 2 years, 4 months ago
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by
luv2golf
CHICAGO,IL
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answer 2
Hello,

Those are now available on our website! Here is a link: http://www.tetra-fish.com/store/Carbon-Filter-Carrier-Lg-EX30-70-P151.aspx

Regards,
BREX
answered 2 years, 7 months ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

I use the small Whisper Filter cartridges but have a difficult time remembering which direction they go into the tank?

How long have you owned an aquarium? 3+ years
Type of tank: Goldfish
Size of tank: Less than 10 gallons
asked 2 years, 8 months ago
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by
Connie
KY
on Whisper® EX Aquarium Carbon Filter Cartridges
-1point
1out of 3found this question helpful.
1 answer
Answers
answer 1
Hello,

Thank you for your inquiry. The small size cartridges face towards the back of the filter, with the pink backing facing towards the tank itself.

Regards,
BREX
answered 2 years, 7 months ago
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by
BREX
-3points
1out of 5found this answer helpful.
Question

Do these carbon filter cartridges fit the Aqua-Tech 5-15?

I just purchased an aquarium and I was wondering about the filter because it says to change it every 2-4 weeks and I wasn't sure if these would fit the Aqua-Tech 5-15 filter.
How long have you owned an aquarium? Less than 6 months
Size of tank: Less than 10 gallons
asked 2 years, 2 months ago
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by
aliboo
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
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1 answer
Answers
answer 1
This filter uses Rite Size A Marineland filter cartridges.
Thanks.
answered 2 years, 2 months ago
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by
Tetra
0points
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Question

Is there a way to slow down the water flow from the filter output?

I have the Tetra advanced power filter, 20-40 gal in my 29 gallon tank. It's creating quite a current in the water. Is there a way to control the speed of the water output?
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 2 months ago
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by
Marish
Kentucky
on Whisper® EX Aquarium Carbon Filter Cartridges
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1 answer
Answers
answer 1
This unit doesn't have a flow control. I'm sorry. You would want to make sure that the water level is all the way up on the tank. This will help.

Thanks.
answered 2 years, 2 months ago
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by
Tetra
0points
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Question

7-ACRES filer carbon, where can I buy it?

I got a fish tank from someone who also gave me some old "Amazing 7-acres filer carbon", which is not only good but also extremely good, it keeps the fish tank clean for months literally.

Where can I buy it? I cannot find it anymore? please help.

Thanks,

Geff
How long have you owned an aquarium? 3+ years
Type of tank: Goldfish
Size of tank: 11 to 20 gallons
asked 2 years, 1 month ago
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by
Geff
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
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1 answer
Answers
answer 1
I am sorry. We are not familiar with this product. Please contact the manufacturer.
Thanks.
answered 2 years ago
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by
Tetra
0points
0out of 0found this answer helpful.
Question

I have a whisper internal filter model 1-3i which filter do i get for it

How long have you owned an aquarium? Less than 6 months
Type of tank: Goldfish
Size of tank: Less than 10 gallons
asked 1 year, 10 months ago
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by
gram
NC
on Whisper® EX Aquarium Carbon Filter Cartridges
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
That particular model takes the Whisper Filter Cartridge, size S for small. It is available through Wal-Mart, Petsmart, Petco, and www.bigalsonline.com

BREX
answered 1 year, 10 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

I have a large turtle and would like to buy reptofilters (medium disposable filter cartridges) by the case

Could somebody please contact me with infomation on ordering and possible bulk prices thank you
How long have you owned an aquarium? 6-12 months
Type of tank: Reptile/Amphibian
Size of tank: 21 to 50 gallons
asked 1 year, 8 months ago
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by
Flash
Toledo oh
on Whisper® EX Aquarium Carbon Filter Cartridges
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1 answer
Answers
answer 1
We do not sell direct, unfortunately. You might talk with your local pet store and see what deal they would offer if you order case quantities through them.

BREX
answered 1 year, 8 months ago
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by
BREX
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Question

I purchased Tetra carbon filters

after opening the box there are timestrips at the bottom of the box. Where do these go..there is nothing on the box about them. Thank you.
How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 1 year, 6 months ago
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by
Mason
Barberton, Ohio
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
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1 answer
Answers
answer 1
Depends on which filter system you have, but if you bought these cartridges, we assume you have a Whisper EX filter. Timestrips slide into the slot on the right hand side of the front of the top cover.

BREX
answered 1 year, 6 months ago
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by
BREX
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Question

Timestrip

do the timestrips come with the new filters i purchase or do i have to purchase them separately?
How long have you owned an aquarium? 1-3 years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 1 year, 6 months ago
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by
penny
Cascade Idaho
on Whisper® EX Aquarium Carbon Filter Cartridges
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0out of 0found this question helpful.
1 answer
Answers
answer 1
They are available separately. If you need some, just call into our support staff at 1-800-526-0650.

BREX
answered 1 year, 6 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Which way does the medium carbon filter for the Whisper EX20 need to be inserted?

How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 1 year, 4 months ago
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by
Marhar
on Whisper® EX Aquarium Carbon Filter Cartridges
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1 answer
Answers
answer 1
The white side faces the back of the filter so the tab is in the upper right hand corner.

BREX
answered 1 year, 4 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

I bought a Whisper EX20 last month and I'm having trouble finding the cartridges in stores. Which stores carry the refill cartridges?

asked 1 year, 3 months ago
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by
Brisa
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You need the medium sized Whisper Filter Cartridges. These are available through most independent local fish stores, and I believe Petsmart and Petco as well. To find a local store, you need to enter your zip code into the store locator.

BREX
answered 1 year, 3 months ago
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by
BREX
0points
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Question

I Have an EX70 filter and need to change filters soon.

It is almost time to replace the filters on my EX70 filter and I want to know if I also need to replace the Bioscrubbers at the same time. I didn't see the bioscrubbers on your web site are they available.
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 1 year, 3 months ago
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by
MikeP
Virginia
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, they are on our site and available, but no, you do not need to replace them unless they become destroyed or something. They last forever if properly cared for.

BREX
answered 1 year, 3 months ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

Which side of the whisper 70 filter should face the front

How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 1 year, 1 month ago
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by
DKD10607
Indianapolis
on Whisper® EX Aquarium Carbon Filter Cartridges
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1 answer
Answers
answer 1
The side that is softer, and slightly tan.

BREX
answered 1 year, 1 month ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

I have a mini might power filter. What replacemant filter cartridges do I need? Also can you tell me the name of the gravel vacuum I will need to buy?

I purchased a Hawkey/Aquarius 5 gallon CFL.
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 1 year ago
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by
boilerman
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No idea to your first question. That is a product made by Hawkeye Seed, not us.

For a small gravel vacuum, though, we recommend our smallest Siphon Kleen.

BREX
answered 1 year ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

what size filter cartridge do I need and what type of gravel vacuum should I buy?

I have a mini might power filter. What replacemant filter cartridges do I need? Also can you tell me the name of the gravel vacuum I will need to buy?
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 1 year ago
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by
boilerman
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Mini-Might Power filters are not manufactured by Tetra. Please check your product manual for correct contact information.

Gravel vacuums come in various sizes and the best we can advise is taking a look at the available sizes in relation to the size aquarium you have to find the best fit.

Tetra2
answered 1 year ago
Customer Avatar
by
BREX
0points
0out of 0found this answer helpful.
Question

What filter do I use with this power filter?

I bought a Tetra Advanced Power Filter Multi-Stage Filtration system for my 40 gallon tank. I love the filter, but the filter replacement package that they sold to me with the filter are clearly not the right ones even though the box said that they were. The ones I bought are not of the same quality that came with the filter. The ones with the filter are a self-contained unit with the charcoal inside and blue on one face. The ones that I bought are all-white and you dump a little package of charcoal inside. They don't fit in the filter cages. What do I need and can I order it from you?
How long have you owned an aquarium? Less than 6 months
Type of tank: Goldfish
Size of tank: 21 to 50 gallons
asked 8 months ago
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by
Konn
Pine, MN, USA
on Whisper® EX Aquarium Carbon Filter Cartridges
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The ones that you bought are not for that filter; they are for our old style Whisper filter which hangs totally outside of the tank, including the motor, and only has a tube that goes down into the water. They also fit the fully internal filters, but not the AFS. Your filter cartridges are available separately, but only through Wal-Mart, and www.walmart.com. You need size Large.

BREX
answered 8 months ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

Which way does the Tetra Carbon Replacement Filter...tan side...face?

One side of the carbon filter is tan; the other is white.
How long have you owned an aquarium? 3+ years
Type of tank: Goldfish
Size of tank: 21 to 50 gallons
asked 5 months, 3 weeks ago
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by
Barbara
Michigan
on Whisper® EX Aquarium Carbon Filter Cartridges
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The tan side faces the water or inside of tank. The white side faces the wall behind the filter.

B-Rex
answered 5 months, 3 weeks ago
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by
BREX
0points
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Question

How often do filters need to be changed

I miss the little time released triangles
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 5 months, 2 weeks ago
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by
whocares
on Whisper® EX Aquarium Carbon Filter Cartridges
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Once every 3-4 weeks. The timestrips are still available. They are sold in six packs. Try www.drsfostersmith.com if you cannot find them locally.

B-Rex
answered 5 months, 1 week ago
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by
BREX
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