re: answer from Brex below
ok, so here is where i am confused, do i add regular tap water and NOT add any dechlorinators or water treatments at all. Then wait 24 hours and add Tetra Safe Start?
in other words regular tap water will dipate all chlorine and chloramines in the 24 hour period?
Number One ContributorAnswer:
Yes, Aquasafe will do the same thing as Prime. Any water conditioner that removes chloramines will harm TSS. Any product that "locks up" or "removes" ammonia will also harm it. So any time you use it, you want to be sure it is at least 24 hours after a water change. No, you do not need to change your water at all, just wait the 24 hours (which you probably already have done). Once you add TSS, you can put your fish in immediately. No need to wait 2 hours. It will really cloud the water for about 15 minutes. Once that clears, add your fish.
I realize some items are missing from the instructions. Some of that is out of our control as the FDA influences our instructions. However, if you will go to the Contact Us button and email us a brief note about this conversation, along with your name, address, and phone number, I will be happy to replace the TSS for you. Please include the UPC bar code number as well. :-)
How long have you owned an aquarium? 1-3 years
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 7 months ago
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No, since you added tap water with Prime, all you have to do is wait 24 hours and then you can use TSS. Any time you add tap water conditioner, whether it is Prime, Aquasafe, or any other brand, you have to wait 24 hours before using TSS. Even if you just do a partial water change, and add tap water with a water conditioner, you have to wait 24 hours if you intend to use TSS, before adding the TSS to the tank. Chlorine will dissipate out of water, chloramines will NOT. You must use a water conditioner for this purpose.
So your tank has been sitting long enough now, that you do not need to remove any water, just add more TSS and then add fish.
Call and ask for me if you are still confused. 1-800-526-0650
BREX (pronounced B Rex)
answered 7 months ago
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