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What is the best product to use to keep water from becoming cloudy?
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activated charcoal and Safe Start
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how long after i put safe start in my tank will i have to wait to add fish?
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Do you have "Zip" Drops or other chlorine remover drops for fish tanks?
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Did not adding fish right away to a new tank have a negative effect on TSS?
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activated charcoal and Safe Start
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how long after i put safe start in my tank will i have to wait to add fish?
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Do you have "Zip" Drops or other chlorine remover drops for fish tanks?
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I have a two gallon tank and there are a lot of typos on my safe start sample, how much should I put into my tank, which I am setting up right now?
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SafeStart with Amano Shrimp?

Customer Questions & Answers for
SafeStart

SafeStart accelerates the establishment of the bio-filter in newly set-up freshwater aquariums. The live bacteria start working immediately to provide a safe and healthy environment for your fish without the long wait. SafeStart reduces ammonia and nitrite, as well as fish loss caused from new tank cycle. Use to cycle new aquariums or replenish the good bacteria after maintenance.
Customer Questions & Answers:
82 Questions
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83 Answers

Questions & Answers for Tetra SafeStart

Question

Hoq much Startup do you add to a 3 gallon tank

How long have you owned an aquarium? Less than 6 months
Type of tank: Goldfish
Size of tank: Less than 10 gallons
asked 5 months, 1 week ago
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by
GrandmaJo
Waterloo, IL, USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As it is a natural bacteria and not a chemical, there isn't a dose per se. However, as the whole bottle treats up to 20 gallons, and you probably don't really need that much, I would recommend 1/4 of the bottle for starting a new 3 gallon tank.

BREX
answered 5 months, 1 week ago
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by
BREX
0points
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Question

Water changes after SafeStart Plus.

I started my 46 gallon tank up last monday and used AquaSafe waited 24hrs. the next day I got 9 fish and put in the SafeStart plus. How long should I waite untill I start the 10% weekly water change? Also I have a whisper ex 70 power filter, when it comes time to change the carbon cartridges do I change both of them at the same time, and can I rinse them in tap water or do I need to use dechlorinated water? Thank You Cattra
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 5 months, 2 weeks ago
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by
Cathy4451
Granite Falls, NC, USA
on SafeStart
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Great questions. For small partial water changes, it really just depends on the Ammonia level in your tank and how much you are feeding/how much waste is in the tank. These factors determine how long it will take your aquarium to cycle. a 10 percent water change is very slight and should not restart your cycle nor should it displace the bacterial load. Therefore, as you test your water, you may need to do a 10 percent change as early as a week from when you added in your fish. You may also consider using a subsequent dose of our SafeStart Plus to ensure that you have added enough to balance out your waste load.
As for your cartridge changes, you should be able to switch out both carbon filter cartridges at the same time since you have separate biological filters. Some hobbyists prefer to swap out the cartridges individually waiting 1-2 weeks between each side.

Tetra2
answered 5 months, 2 weeks ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

How much tss can I add to a populated tank?

I got crazy, and, with the help of an over-zealous pet store employee, purchased four, 1-2 inch African Cichlids (+ 10 gallon tank)... Then, I read (online) about cycling the tank- I've had the tank for a week; can adding tss save my new friends? :-(
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 5 months, 3 weeks ago
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by
jackattack
Fort Morgan, CO 80701, USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, TSS can certainly help, but if your ammonia levels are way above 2.0 ppm, do one or two water changes first. If the fish are really stressing, do a 25% water change, wait several hours, and do a second one. Do not feed the fish at all for now. Once the levels come down to about 2.0 ppm, you should add the TSS. I would recommend adding an entire bottle for up to 15 gallon tanks.

TSS does not work in a matter of hours. It is natural bacteria, not a chemical. It will gradually bring levels down to 0 and cycle your tank in a period of 1-2 weeks. Once you add it, just test the ammonia and ntirite levels daily, to keep an eye on them. You should not need to do any more water changes for two weeks. If you have questions along the way, just email us direct.

BREX
answered 5 months, 3 weeks ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

still looking for answers on original question NOT ANSWERED.

why does the bottle not leak?

May 23, 2014
Size of tank: 11 to 20 gallons
Type of tank: Goldfish
BREX SAID

"BREX Proprietary test results show that the bacteria are alive and viable up to 12 months when handled properly and kept between 32 and 100 degrees Fahrenheit. Ideal temperature ranges for storage would be 32-85 degrees. The bottle breathes,**** it is not air tight,**** so oxygen is supplied through the bottle, and the solution the bacteria reside in is a mix of nutrients. If you have had any that did not work, you should email us directly with details on how you used it, why you used it, and what occurred. This is an extremely effective product, and it works 99% of the time unless used improperly or stored incorrectly. BREX May 23, 2014 Did you Find this Answer Helpful?"

no, i did not find that answer helpful and have a follow up question to your answer

MY APPROVED QUESTION THAT WAS NEVER ANSWERED.

if the bottle is not air tight, then odvisously it would leak. can you please explain how a bottle that is not air tight can "breathe" without somekind of leak. the bottle appears to be made of plastic. also if the bottle is not air tight what about contaimaninants in the air (IE GERMS) that the bottle is breathing.
How long have you owned an aquarium? 1-3 years
Type of tank: Goldfish
Size of tank: 11 to 20 gallons
asked 5 months, 4 weeks ago
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by
RICH814
Erie, PA, USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I apologize if you did not understand the answer, but synthetic materials have various permeability. In other words, put in simpler terms, they can "breathe". Bottle thickness also is a factor in how the material breathes, or does not breathe. Our bottle is a combination of polyethylene and polypropylene which is an excellent compromise on stability with permeability. Scientific testing, completed in detail, over a period of more than one year, indicated excellent viability of the bacteria up to twelve months. In other words, they were healthy, and contaminants were not present. The bottle is permeable enough to allow oxygen, but no contaminants, through.

The bottle will not leak, the bacteria ARE provided with oxygen, the solution DOES contain nutrients, and the product has been proven via scientific testing as well as through usage by the larges national aquariums in our country - to work.

BREX
answered 5 months, 4 weeks ago
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by
BREX
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0out of 0found this answer helpful.
Question

Is it safe for my cats to drink out of the fish bowl after adding Betta Safe to the water?

asked 5 months, 4 weeks ago
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by
ksingleton
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, as far as Bettasafe is concerned, it is perfectly safe for the cats. Drinking fish water is not necessarily good for them, however.

BREX
answered 5 months, 4 weeks ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

are the bacteria alive in the bottle.

how exactly do you keep beneficial bacteria alive in a bottle with no food supply or no oxygen? ive dumped tons of tetra safe start in my tank over the months with no results. hit the aquarium boards up and they tell me most likely the bacteria are dead. can you elaborate on how you are able to guarantee that we are receiving living VIABLE beneficial bacteria? ty

please also send the reply to my email as i do not have time to track the response via the tetra website, thanks
How long have you owned an aquarium? 3+ years
Type of tank: Goldfish
Size of tank: 11 to 20 gallons
asked 6 months ago
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by
RICH814
pa
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Proprietary test results show that the bacteria are alive and viable up to 12 months when handled properly and kept between 32 and 100 degrees Fahrenheit. Ideal temperature ranges for storage would be 32-85 degrees. The bottle breathes, it is not air tight, so oxygen is supplied through the bottle, and the solution the bacteria reside in is a mix of nutrients. If you have had any that did not work, you should email us directly with details on how you used it, why you used it, and what occurred. This is an extremely effective product, and it works 99% of the time unless used improperly or stored incorrectly.

BREX
answered 6 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Number of fish in 55g when using TSS?

Hello,

I am starting up a 55g. Two days ago i added my TSS and a single fish (about 2.5/3inches long). Is that single fish enough to feed the bacteria in the 55g? I took ammonia and nitrite readings today and they were a little high, which scared me (although fish seems fine). But after reading some other answers it sounds like that is to be expected within the first week. But i am hesitant to add any other fish before the +/- two week cycling completion.

Any advice helps :)
How long have you owned an aquarium? 1-3 years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 6 months ago
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by
Kllyrn01
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In general, you want about 1 inch of fish per every 10 gallons of water, when starting a new tank. However, if you are getting ammonia and/or nitrite readings, you do not want to add a new fish into the tank until they have gone down. I would just wait, and monitor the readings. Feed lightly once a day, about 3 or 4 pieces of food for now.

BREX
answered 6 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Best water testing kit?

33 gallon tank, 5 tetras. Did 1/3 change. have VERY hard water. My kit (jungle 5 in1 test kit) tests for Nitrate, Nitrate, ph, total hardness, alkalinity, and ammonia. After adding PH down, Amquel, all testing very high (but slightly better). I have Start Right, Easy Balance, Jungle Complete Water Kit, NovAqua, AmquelPlus, Stability,and Jungle PH test kit. My fish are in a carrier 3 days now, they hate it. How long will this take, and how long will they live in the carrier? Any other chemical I should use/not use? Please help!
How long have you owned an aquarium? 3+ years
Type of tank: Goldfish
Size of tank: 21 to 50 gallons
asked 6 months ago
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by
iansmomm
Kansas, USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The fish should never be in a carrier for more than an hour or two, and only if it is fully opened or receiving fresh oxygen from some source. It is too stressful on the fish. Acclimate the fish to the water in the tank, even with a high pH, by mixing a little bit of the tank water with the water they are swimming in, over a period of about half an hour, and then release them.

To lower the pH, you can:

- change part of the water and replace it with bottled natural spring water
- add peat to the filter system (should be natural peat with no fertilizers added)
- use driftwood purchased through aquarium stores, which will naturally lower the pH over a period of a few weeks.

Do not use Easy Balance as it will not allow the pH to drop below 7.3.

All you need is the water conditioner that removes chlorine, and chloramines, so I would recommend the Start Right for that job.

pH down, will drop the pH but it does not affect the hardness or alkalinity, so it will just go back up. Use the methods described above instead.

BREX
answered 6 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Can Purigen be used with Tetra SafeStart? I can't do water changes with prime to keep the ammonia down, so will purigen harm the SafeStart?

How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 8 months ago
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by
Mel97
USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, Purigen will not harm Safe Start.

B-Rex
answered 8 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Hello, I'm setting up a african dwarf frog tank

I'm considering setting up for the first time a 2.5 gallon tank for two African dwarf frogs:
A) Should I use SafeStart? If so how much?
B) Should I also use a conditioner with the SafeStart such as Tetrafauna aqausafe that's made especially for reptiles and amphibians?
C) What should I add, first, second, etc.
D)How long should I wait before add the frogs to the tank?
E) Is there any other product that I should add for the tank?
How long have you owned an aquarium? Less than 6 months
Type of tank: Reptile/Amphibian
Size of tank: Less than 10 gallons
asked 9 months ago
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by
Nelly
NY
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We would recommend you set the tank up and let it run for 24 hours. Use the Aquasafe as soon as you set it up, to remove the chlorine, heavy metals, etc. After 24 hours go ahead and get your frogs. As they float in their bags, waiting to be released, go ahead and add in the Safe Start. You cannot use it at the same time you use AquaSafe, which is why I recommended waiting 24 hours. After about 10 minutes, release the frogs.

You should not need any other chemicals, and the frogs will not tolerate chemicals in any case.

B-Rex
answered 9 months ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

how much safe start plus do I need in my 2.6 gallon tank? Also, when should I add fish?

Set up tank about 4 weeks ago. Added ammonia to begin initial bio filter cycle. Ammonia level is down to 2.0 ppm from 6.0ppm. Nitrite level is 0.0 ppm. Nitrate level is 0.0 ppm.
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 9 months ago
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by
Jupiter2
New York
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can go ahead and add the TSS Plus now. But add a fish to the tank immediately before or after you add the TSS Plus. The bacteria will need a constant source of food once they are in the tank. It will take several days, but they will cycle the tank for you without your needing to add anything else. Do not do any water changes for at least 7 days after you add them.

For such a small tank, you will not need very much. I'm not sure what size bottle you purchased, but probably 1/4 of the bottle will be plenty.

B-Rex
answered 9 months ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

How long to wait accurate results of Ammonia, Nitrite and Nitrate after using Tetra Safe Start ?

I have a 10 gallon tank with 1 platy fish and I've been cycling about a week when I decided to put some TSS on the 9th day. After 4 days I tested my water parameters and it showed 0.25 NH3 0 Nitrite and 10-20 ppm Nitrate. I never saw a spike in my Nitrite and I also did a 10% water change to control ammonia levels down. My ammonia level has always been 0.25 ever since I started my cycling so I was a bit confused about the results I got. So what I'm asking is if TSS is working? and if my results are accurate enough. Would the Nitrate level be toxic for my fish? Because I have another bottle of TSS + on hand if the previous bottle that I placed is not working. If TSS is not working would I do a big water change and then put TSS+? Thanks!
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 9 months ago
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by
Maracab
Aus
on SafeStart
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
It sounds like you have already cycled the tank. The nitrate is the final stage. Once you start registering any nitrate, NO3, then you are pretty much done with the initial cycling stages, other than waiting for the bacteria to break down whatever remnants of ammonia and nitrite you still read.

.25 ammonia NH3/NH4 is negligible and not of concern. Your kit may be giving a slightly wrong reading for ammonia, or you may not be interpreting the color properly.

You only have one fish; we would not expect to see an ammonia or nitrite spike at all (spikes are higher than .25, at least 1.0)

We recommend waiting one more week, then begin whatever your water change routine will be; i.e. 10% once a week, 20% every other week, etc. Whatever you are planning on establishing as a routine.

B-Rex
answered 9 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

can safe start be added to a tank that was started with a nother product 2 weeks ago...

How long have you owned an aquarium? Less than 6 months
Type of tank: Goldfish
Size of tank: Less than 10 gallons
asked 10 months ago
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by
bugs
Arnprior, ON, Canada
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, definitely. Safe Start can be added at any time other than when you are medicating or have just used any product that removes or locks up ammonia, including water conditioners. You also would not use it when using an algaecide or water clarifier or if you ammonia or nitrite levels are extremely high.

B-Rex
answered 10 months ago
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by
BREX
0points
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Question

What's the difference between SafeStart and SafeStart PLUS?

One product says "SafeStart" the other says "SafeStart PLUS" but are they any different? Does PLUS give you anything more than just regular SafeStart?
How long have you owned an aquarium? 1-3 years
Type of tank: Goldfish
Size of tank: 21 to 50 gallons
asked 10 months ago
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by
Linathefish
NJ
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Anonymous in NJ,
The difference between SafeStart and SafeStart Plus is the concetration level of the live bacteria within the solution.

Tetra2
answered 10 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Setting up a new fish tank

I am setting up a 15 gallon aquarium and I am planning to use TSS. Should I add TSS after I put the fish in? Do I put one fish in every week or can I just fully stock the tank after adding TSS? Should I wait a week before adding TSS and any fish? Should I do water changes each week after TSS
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: 11 to 20 gallons
asked 10 months ago
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by
Perez
on SafeStart
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Hello -
Shew! That is slew of questions. TSS or Tetra SafeStart is a wonderful product which speeds up the cycling process of a tank and also introduces necessary, beneficial bacteria into a tank(which aids in breaking down the toxic effect of biological waste.)

To answer your first question, you would want to add in the TSS no more than 30 minutes before adding in your fish. As for subsequent dosings and stocking, you will need to closely monitor your water quality. If you see a spike your nitrites, add in another dose of TSS and hold off adding any more fish until your nitrites and ammonia are back down to a "safe" level. Ideally, you will only do a 25% water change (using a gravel vacuum) every 2 weeks. For the first six weeks, you may wish to add in more TSS as a precautionary measure after a partial water change.

Best of luck!
Tetra2
answered 10 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

When doing weekly water changes

When doing my routine weekly water changes to the aquarium for my goldfish, do you suggest that I always use Tetra Safe Start with each water change and/or Tetra Aqua Safe ????
How long have you owned an aquarium? 1-3 years
Type of tank: Goldfish
Size of tank: 21 to 50 gallons
asked 11 months ago
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by
ricklee
Las Vegas, NV, USA
on SafeStart
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Always use Aqua Safe, yes. If the tank is overall healthy, water quality parameters are good, and the water change is small, less than 25%, you should not need TSS. If you are doing large water changes or have cloudy water, water quality issues, starting a brand new filter system, adding fish, anything like that, then yes, use the TSS.

You cannot harm the system or the fish by adding TSS regularly though. It is always beneficial to add it.

BREX
answered 11 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Ph levels

I need to know what levels of ph and other chemicals are safe for safe-start. I have 6 fish already in and I have very high ph. 7.8-8.0. I just put in a bottle of safe start plus for my 36 gallon and i either think that they have not blossomed or they are dead what levels of ammonia does it need. Any answers will be greatly appreciated and if possible could I get them in a hurry.
How long have you owned an aquarium? 1-3 years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 11 months ago
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by
Jman
Gettysburg, PA 17325, USA
on SafeStart
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
pH will not affect TSS Plus. The bacteria will be affected by any chemical that locks up or removes ammonia, including basic dechlorinator. You also would not want to use it at the same time you are medicating a tank or using an algaecide. Essentially, it is best and safest to not use it within 24 hours of any chemical.

They don't require ammonia levels to be present in the tank in the way that I think you mean. The container they come in has a special solution that feeds them until they are placed in a tank with fish. Even one fish in the tank will be producing ammonia, and hence, feeding the bacteria. If you have 6 fish in your 36 gallon, they are getting plenty of ammonia.

I'm not sure why you think they are dead or have not "blossomed". As they are bacteria, they do not work like a chemical. They will cycle a tank over a period of two weeks, and you may get readings of ammonia or nitrite up to 1.5 ppm during that time, as a part of the process. Those levels are fine.

Brex
answered 11 months ago
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by
BREX
+1point
1out of 1found this answer helpful.
Question

Starting tank

Is this a must have product when starting your fish tank? If so, why and how does it help the tank when starting and cleaning?
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 11 months ago
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by
Tisha
ga
on SafeStart
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
certainly helps. especially if you're impatient like me. lol
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
answered 11 months ago
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by
bichirman
Bayville, Berkeley Township, NJ, USA
+1point
1out of 1found this answer helpful.
Question

Is it ok to use Safestart 10 days in to cycle?

I am 10 days in to a fishless cycle and I'm thinking of using Tetra Safestart instead. My current water parameters are 2-4ppm ammonia, 0 nitrites and 0 nitrates with a ph of 7.2. Can I do some water changes to get ammonia down than start cycling with Tetra Safestart and adding a few fish? After I change the water I will be using Prime and letting the tank rest for 24 hours. I have a 29g tank.
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 1 year ago
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by
AJR05
Massachusetts, USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, you can. We would recommend exactly what you are suggesting doing. Do the water changes, get the ammonia down, add a couple of hardy species of fish, just one or two total, depending on the size of the tank, and add TSS Plus. Make sure to wait 24 hours after the last water change, before adding the TSS. Do not use it in conjunction with Prime. Prime will greatly reduce the effectiveness of the TSS.

BREX
answered 1 year ago
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by
BREX
0points
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Question

How much Tetra safe start Plus for fishless cycle?

Hello, I am trying to do a fishless cycle. Now I know that adding one 8.45oz bottle of TSS Plus in a 75G fishless tank with a 4ppm ammonia will be useless since it is going to overwhelm & kill all the beneficial bacterias in TSS.
My question is: if I have 4ppm of ammonia, would it help to put 2 or 3 bottle of TSS (3x8.45oz) to make sure their good bacterias are not overwhelmed? I want to stay at 4ppm of ammonia because I want to build a strong bio-filter. Thank you!
How long have you owned an aquarium? 1-3 years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 1 year ago
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by
Etienne
New York, NY, USA
on SafeStart
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
According to our product manager, you can go ahead and add the entire bottle, and one bottle should be enough. It will take a few days for the bacteria to kick in, but they will be fine. They will need a constant food source of course.

BREX
answered 1 year ago
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by
BREX
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