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Customer Questions & Answers for
EasyStrips 6 in 1 Aquarium Test Strips Kit

Tetra Aquarium Test Strips work quickly to provide accurate results and help you to treat your aquarium effectively. Just dip and read. Results for chlorine, nitrate, nitrite, general hardness (GH), alkalinity (KH) and pH Reactions stop at 60 seconds For easier testing, try our free Water Care App available on iTunes and Google Play
Customer Questions & Answers:
55 Questions
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55 Answers

Questions & Answers for Tetra EasyStrips 6 in 1 Aquarium Test Strips Kit

Question

copy of color chart

my color chart got wet and is no longer usable. Do you have a copy of it I could print out and use?
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 10 months ago
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by
williamsback40
Spokane
on EasyStrips 6 in 1 Aquarium Test Strips Kit
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hello,

Thank you for your inquiry. We sure do! We will email that directly to your email address.

Regards,

Tetra
answered 2 years, 10 months ago
Customer Avatar
by
BREX
+3points
4out of 5found this answer helpful.
Question

Where can I find info on correcting the problem of each test on the 6 in 1 test strip?

This would be for the EASY STRIPS.
How long have you owned an aquarium? Less than 6 months
Type of tank: Goldfish
Size of tank: 21 to 50 gallons
asked 2 years, 8 months ago
Customer Avatar
by
Vini
55379
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello,

At this point in time, it would be best to contact our experts at 1-800-526-0650 and they can assist you. We will soon have such information on our website that you would be able to readily access. You may also wish to sign up for Tetra Care as this will allow you access to more information than what will eventually appear on our site for all to see.

Regards,
BREX
answered 2 years, 8 months ago
Customer Avatar
by
BREX
-2points
0out of 2found this answer helpful.
Question

I just brought the Tetra easy strips but there is no color chart to come with. Please help!

How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 2 years, 8 months ago
Customer Avatar
by
Moomoo
on EasyStrips 6 in 1 Aquarium Test Strips Kit
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hello,

The color chart is on the container. Look down along the bottom of the label and you will see in one corner it says, "peel here". Once you peel the label away, the chart is revealed!

Regards,
BREX
answered 2 years, 8 months ago
Customer Avatar
by
BREX
+5points
5out of 5found this answer helpful.
Question

Can I please get a copy of the color strip chart?

Why don't you post a link to it on your website then anyone who googles it can click on the link and print it out? Mine got ruined when it got wet. Another suggestion is to coat them in plastic so they don't run.
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 2 years, 7 months ago
Customer Avatar
by
OTMama
RI
on EasyStrips 6 in 1 Aquarium Test Strips Kit
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hello,

Those are both great ideas and I have passed them on to the product manager and website moderator. In the meantime, we will email you directly with a copy of the chart.

Thanks,
BREX
answered 2 years, 7 months ago
Customer Avatar
by
BREX
+1point
2out of 3found this answer helpful.
Question

I lost my 6 in 1 test strip color chart could you email me one?

How long have you owned an aquarium? Less than 6 months
Type of tank: Goldfish
Size of tank: Less than 10 gallons
asked 2 years, 7 months ago
Customer Avatar
by
Blkjack
wisconsin
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, we're unable to provide this due to the trademark restrictions of the vendor that creates these strips for us. Also, with different colors on different screens and printers, the colors represented on a scanned copy of the chart wouldn't be within the parameters set on the chart. I understand your frustration, but contact your local retailer to see if they can help. You may be able to see a chart there, and figure out what you need to do.
answered 2 years, 5 months ago
Customer Avatar
by
Kiley
Marketing
-4points
0out of 4found this answer helpful.
Question

tetra 6-1 test strips color chart

Could you please e mail me the tetra 6-1 test strips color chart.

Thanks!
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 2 years, 7 months ago
Customer Avatar
by
PacificMike
Santa Barbara
on EasyStrips 6 in 1 Aquarium Test Strips Kit
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Unfortunately, we're unable to provide this due to the trademark restrictions of the vendor that creates these strips for us. Also, with different colors on different screens and printers, the colors represented on a scanned copy of the chart wouldn't be within the parameters set on the chart. I understand your frustration, but contact your local retailer to see if they can help. You may be able to see a chart there, and figure out what you need to do.
answered 2 years, 5 months ago
Customer Avatar
by
Kiley
Marketing
-2points
0out of 2found this answer helpful.
Question

Any possibility of getting a new color chart for the Easy Strip 6-in-1 kit? Thanks.

How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 2 years, 6 months ago
Customer Avatar
by
mdonahoe7
Grove City, OH
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, we're unable to provide this due to the trademark restrictions of the vendor that creates these strips for us. Also, with different colors on different screens and printers, the colors represented on a scanned copy of the chart wouldn't be within the parameters set on the chart. I understand your frustration, but contact your local retailer to see if they can help. You may be able to see a chart there, and figure out what you need to do.
answered 2 years, 5 months ago
Customer Avatar
by
Kiley
Marketing
-4points
1out of 6found this answer helpful.
Question

Can you please send me a copy of the color chart for the Easy Strips 6 in 1 Aquarium test strips

How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 6 months ago
Customer Avatar
by
Keith
on EasyStrips 6 in 1 Aquarium Test Strips Kit
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Unfortunately, we're unable to provide this due to the trademark restrictions of the vendor that creates these strips for us. Also, with different colors on different screens and printers, the colors represented on a scanned copy of the chart wouldn't be within the parameters set on the chart. I understand your frustration, but contact your local retailer to see if they can help. You may be able to see a chart there, and figure out what you need to do.
answered 2 years, 5 months ago
Customer Avatar
by
Kiley
Marketing
-3points
0out of 3found this answer helpful.
Question

I also need a color chart for the 6in1 product.

Hello I purchased after reviewing all the water testing products on the market unfortunitly mine did not have a color chart with possable sullutions please e mail me one
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 2 years, 6 months ago
Customer Avatar
by
oswald8272
Glasgow Kentucky
on EasyStrips 6 in 1 Aquarium Test Strips Kit
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Unfortunately, we're unable to provide this due to the trademark restrictions of the vendor that creates these strips for us. Also, with different colors on different screens and printers, the colors represented on a scanned copy of the chart wouldn't be within the parameters set on the chart. I understand your frustration, but contact your local retailer to see if they can help. You may be able to see a chart there, and figure out what you need to do.
answered 2 years, 5 months ago
Customer Avatar
by
Kiley
Marketing
-1point
0out of 1found this answer helpful.
Question

What reagents are used for nitrite testing with the EasyStrips 6-in-1 product

I have used Amquel in my aquarium and the label indicates that false positive readings for nitrites may result when using a particular set of reagents. Can you tell me which set of reagents your product uses for nitrite identification?

Thanks
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 2 years, 5 months ago
Customer Avatar
by
cwiemann80
Austin, TX
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello,

We think you are thinking of ammonia, not nitrite, as there are no reagents that give false positives when testing for nitrite and using Amquel. Our strips do not give false positives and can be used with Amquel.

Regards,
BREX
answered 2 years, 5 months ago
Customer Avatar
by
BREX
0points
0out of 0found this answer helpful.
Question

The tetra 6 in one test strip analytes.

For the test strips it says it measures Chlorine. Will it give a reading for Chlorides Cl-, or is it strictly a measure of Chlorine, Cl? City water reports indicate Chloride levels of around 20ppm but do not mention chlorine in the reports. These strips are not indicating anything for chlorine, although chloride is a chlorine anion. Could someone with more of the analytical knowledge of how these strips work answer whether chlorides should register as chlorine with these strips.
asked 2 years, 5 months ago
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by
Anonymous
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Our test is for free Chlorine only, not Chloride. Chlorine is toxic at very low levels, anything over 1 ppm is lethal where chlorides show up in many different salts.
answered 2 years, 5 months ago
Customer Avatar
by
Kiley
Marketing
+1point
1out of 1found this answer helpful.
Question

Can you email me a copy of the color chart?

We've misplaced the original chart. Can you email me a copy of it? Thanks you.
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 5 months ago
Customer Avatar
by
NormB
Minnesota
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We will email that to your address.

Thanks.
answered 2 years, 5 months ago
Customer Avatar
by
Tetra
0points
0out of 0found this answer helpful.
Question

Copy of the color chart?

My color chart got wet and I can no longer use it. Could you please send me a new one that I could print off to use?
How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: 11 to 20 gallons
asked 2 years, 4 months ago
Customer Avatar
by
Zjjohn
Minnesota
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, I will email the chart to your address. Please check your spam/junk folder, if you do not see it in your inbox within 24 hours.
Thanks.
answered 2 years, 4 months ago
Customer Avatar
by
Tetra
0points
0out of 0found this answer helpful.
Question

6 in 1 colour chart

hi ive recently moved house and cant find my test chart anywhere is it possible to get a copy from here please
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: 11 to 20 gallons
asked 2 years, 4 months ago
Customer Avatar
by
davederby
melbourne south derbyshire
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have emailed the chart to your address.
Thanks.
answered 2 years, 4 months ago
Customer Avatar
by
Tetra
0points
0out of 0found this answer helpful.
Question

Please emal me the Color chart for the 6-in-1 Test Strips

I have misplaced my chart
How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 3 months ago
Customer Avatar
by
BryanB
Columbus Ohio
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have sent this to your email address.

Thanks.
answered 2 years, 3 months ago
Customer Avatar
by
Tetra
0points
0out of 0found this answer helpful.
Question

The color chart for EasyStrips 6-in-1 test strips got wet and is no longer legible. Could you email a chart please?

I am a computer graphics designer. Both my computer and printer have been calibrated so they are extremely accurate for color reproduction.
How long have you owned an aquarium? Less than 6 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 2 years, 2 months ago
Customer Avatar
by
MJFerrari
Petaluma, CA.
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have emailed it to your address.

Thanks.
answered 2 years, 2 months ago
Customer Avatar
by
Tetra
0points
0out of 0found this answer helpful.
Question

I need a copy of the color chart.

Mine got ruined after getting wet. I thought they were waterproof coated since they are used with wet items. I looked online for a copy of the colors but could not find one.
How long have you owned an aquarium? 6-12 months
Type of tank: Tropical
Size of tank: Less than 10 gallons
asked 2 years, 2 months ago
Customer Avatar
by
northspole
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have sent the chart to your email address.
Thanks.
answered 2 years, 2 months ago
Customer Avatar
by
Tetra
0points
0out of 0found this answer helpful.
Question

Please email me a color chart also?

Bought this product and it didnt include a color chart. Could you please email me one too! Thanks
How long have you owned an aquarium? 3+ years
Type of tank: Marine
Size of tank: Larger than 50 gallons
asked 2 years, 2 months ago
Customer Avatar
by
RickYB
Boston, MA
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The color chart is a part of the label; you simply peel the back part up to retrieve it, but we will email one to you directly.

BREX
answered 2 years, 1 month ago
Customer Avatar
by
BREX
0points
0out of 0found this answer helpful.
Question

could you email a color chart for the easy strips 6 in 1 test kit...I can't find mine. Thanks!!

How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: 21 to 50 gallons
asked 2 years, 1 month ago
Customer Avatar
by
pato
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We will email it to you directly.

BREX
answered 2 years, 1 month ago
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by
BREX
0points
0out of 0found this answer helpful.
Question

6-in-1 test strips

How long are the results accurate on the strips?
Someone asked this question about the ammonia test,
but I want to know if the same is true for 6-in-1.
How long have you owned an aquarium? 3+ years
Type of tank: Tropical
Size of tank: Larger than 50 gallons
asked 2 years, 1 month ago
Customer Avatar
by
shmenge
michigan
on EasyStrips 6 in 1 Aquarium Test Strips Kit
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, it would be the same as for the 6 in 1. Dip strips all work the same.

BREX
answered 2 years, 1 month ago
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by
BREX
0points
0out of 0found this answer helpful.
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